After winning a bet on 99fb app, the time it takes for your winnings to be automatically credited to your balance depends on the bet type.
Pre-match bet: Once the match ends and the result is confirmed, winnings are usually credited to your main balance within 5 to 30 minutes. In cricket, rain interruptions or DLS method calculations may take a little longer, as the platform waits for the official result.
Live In-Play Bets: Settled within 2 to 10 minutes after the market closes.
Casino & Slots Wins: Added to your balance instantly — no delays.
You'll receive a notification once the funds are credited. If your balance hasn't updated after 30 minutes and the official match result has already been published, contact us via live chat with your bet reference number — it's typically settled manually within 15 minutes.
Forgot your password? Recovering your 99fb app account is straightforward — the whole process takes no more than 2 minutes.
Step 1: Go to the login page and click the "Forgot Password?" link below the password field.
Step 2: Enter your registered mobile number and tap "Send OTP". A 6-digit code will arrive within seconds.
Step 3: Enter the code in the designated field. The code is valid for 5 minutes — make sure to submit it within that time.
Step 4: Set a new password. Use at least 8 characters — a mix of letters and numbers will make it stronger.
If you've changed your registered number or aren't receiving SMS, contact us via live chat. The support team will help you recover your account through National ID or other identity verification.
Joining the 99fb app referral program is straightforward, and both parties benefit.
How to get your referral code: After logging in, go to the Profile or Promotions section to find your personal referral code and link.
What your friend needs to do: Your friend must register through your shared link, or enter your referral code in the referral code field on the registration form.
Bonus eligibility requirements: Once your referred friend completes registration and makes their first deposit of at least ৳500, the referral bonus will be credited to your account. The bonus amount may vary based on the current promotion — typically you earn between ৳200 and ৳500 per successful referral.
What your friend gets: Friends who join through your referral link also receive the standard welcome bonus — so both of you benefit.
Referral bonuses may not be directly withdrawable — they can be withdrawn after meeting specific wagering requirements. Full terms and conditions are listed on the promotions page.
If 99fb app won't open or you're having issues after an update, a few simple steps should get things working again.
Try this first:
- Force-close the app (remove it from the background as well) and reopen it.
- Check your internet connection — try switching between mobile data and Wi-Fi.
- Restart your phone — this alone fixes the issue most of the time.
- Check the app store to see if an update is available — if so, install it.
If you can't download the app: On Android, you can download the APK file directly from the site. Before doing so, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". On iOS, install via the App Store.
Login issues after an update: Clear the cache (Settings → Apps → 99fb app → Clear Cache) and log in again.
If the issue persists, try opening the site in your mobile browser instead of the app — all features are available there too. You can also reach out via live chat and the technical team will assist you.
When betting on 99fb app, you have two ways to follow a match — Live Score and Live Stream.
Live Score (Real-time Score): When you open the betting page for any live match, a real-time scorecard will appear at the top or side. Ball-by-ball updates for cricket, goal updates for football — it's free for all logged-in users.
Live Stream: Live video streams are available for selected matches. To access them, you'll need a balance or an active bet in your account. Head to the Sports section, find the match — if a stream is available, you'll see a video icon. Just click it to start watching.
Not all matches have a stream available: Streams are available most of the time for international cricket, IPL, BPL, and major football leagues. For smaller tournaments, live scores may be the only option.
For a smooth streaming experience on mobile data, a stable connection helps — at least 4 Mbps is recommended for uninterrupted viewing.
KYC stands for Know Your Customer — it's the process of verifying a user's identity. On 99fb app, it's simple and fast. Once completed, you'll never have to do it again.
Required documents:
- National ID (NID): Clear photos of the front and back — this is the fastest way to get verified.
- Passport: If you don't have an NID, you can submit a photo of your passport instead.
- Selfie: In some cases, you may be asked to submit a selfie holding your NID.
How to Submit: Log in and go to Profile → Verification. You'll find an option to upload your documents there. A clear photo taken with your phone is all you need — no scanning required.
How long does it take: Verification is usually completed within 6 to 24 hours. Once done, you'll receive an SMS or in-app notification.
Without KYC, small withdrawals may still go through, but larger amounts are likely to be blocked. It's best to complete it before your first withdrawal.
No — under 99fb app policy, each person is allowed only one account. This rule is strictly enforced.
Why this rule exists: When one person opens multiple accounts, it creates the opportunity to claim the welcome bonus more than once, which is unfair to other members. That's why only one account is allowed per mobile number, payment method, and device.
What happens if multiple accounts are detected: The system automatically detects multiple accounts. If flagged, all associated accounts may be suspended and balances forfeited. It's simply not worth the risk.
If you're unable to access an old account: Instead of opening a new account, contact support — they'll help you recover your existing one.
Two different family members living at the same address can each open a separate account using different mobile numbers and payment methods — this does not violate any rules.