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Data Protection

99fb app Privacy Policy — How Your Information Is Protected

99fb appWhen you create an account, you provide certain information — your name, mobile number, and payment details. This page clearly explains where that information goes, how it is kept secure, and what rights you have over it.

Last Updated: January 2026
🔒 SSL Encrypted 🚫 Your Data Is Never Sold ✅ Transparent Policy 📋 Written in Bengali
256
bit SSL Encryption
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Sale of Data to Third Parties
24/7
Security Monitoring
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Two-Layer Protection

Core Principles of Privacy Protection

The six principles that keep your data safe on 99fb app

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End-to-End Encryption

Every piece of data you send or store is encrypted with 256-bit SSL from end to end. No one can intercept it in transit.

🚫
No Sale of Data

99fb app does not sell your personal data to advertisers or any third parties. Your information is used solely to provide our services.

✅
Your Consent Matters

Your consent is obtained before any data is collected. You also have the right to withdraw that consent at any time.

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Minimum data collection

Only the minimum data needed to deliver our services is collected. 99fb app does not request or retain unnecessary information.

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Transparent Use

This page clearly states what your data is used for. There is no room for anything happening behind the scenes.

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Right to Erasure

If you close your account or submit a deletion request, your personal data will be removed within a defined timeframe.

Introduction: This privacy policy applies to both the 99fb app website and mobile app. By using the platform, you are deemed to have accepted this policy.

1What Information We Collect

When you use 99fb app, certain information is collected at various stages. This falls into two categories — information you provide directly, and information generated through your normal use of the platform.

Information You Provide Directly:

  • At registration: name, mobile number, email address, date of birth.
  • During identity verification: a photo of your National ID (NID) or passport.
  • At the time of payment: mobile wallet number (bKash, Nagad, Rocket) or bank account details.
  • When contacting support: the messages you send and details of your complaint.

Automatically Collected Information:

  • Device information: operating system, browser version, and screen size.
  • Network information: IP address and type of internet connection.
  • Usage data: which pages you visited and for how long, which games you played, and when you logged in.
  • Transaction history: records of deposits, withdrawals, bets, and winnings.
Important: Your password is never stored in plain text on 99fb app's servers — it is always kept as an encrypted hash.

2How Your Collected Data Is Used

Your data is used solely to improve service quality and maintain a secure environment. The specific purpose of each data type is clearly outlined below.

Type of Information Purpose of Use Legal Basis
Name & Mobile Number Account Registration & Verification Contract Performance
NID / Passport Age & Identity Verification (KYC) Legal Obligation
Payment Information Deposit & Withdrawal Processing Contract Performance
Usage History Fraud Detection & Security Legitimate Interest
Device & IP Information Suspicious login detection Legitimate Interest
Betting History Responsible Gaming Monitor Public Interest

Separate consent is required before any marketing or promotional messages are sent. If consent is not given, or is later withdrawn, no further promotional messages will be sent — though essential transactional notifications (such as withdrawal confirmations) are not affected by this.

3Data Storage & Security Measures

99fb app's servers are hosted in internationally certified data centers with both physical and digital security measures in place. Here is how your data is protected:

AES-256 Encryption

All sensitive data stored in the database is encrypted — even if a hacker gains access, they cannot read it.

Firewall Protection

Multi-layered firewalls block unauthorized access. Protection against DDoS attacks is also in place.

24/7 Monitoring

The security team monitors the system around the clock. Any unusual activity is acted upon immediately.

Restricted Access

Only authorized personnel can access specific data. All access is logged.

Special Protection for Payment Information: Your bKash or Nagad number is stored in a separate, secured system isolated from the main account database. Even regular 99fb app staff cannot view complete payment details.

4Who Your Data May Be Shared With

99fb app never sells your data. However, in certain limited circumstances, data may need to be shared with specific parties — all of which are clearly stated below.

  • Payment processors: Only the transaction details necessary to process deposits and withdrawals are shared with bKash, Nagad, or your bank.
  • Regulatory Authority: Where a licensing authority or law enforcement agency makes a lawful request, disclosure of data is required by law.
  • Technology Service Provider: Trusted cloud and security companies are used to operate the platform. They are bound by strict confidentiality agreements.
  • Fraud prevention: Identity information may be used for industry-level blacklist verification.
Our firm commitments: 99fb app does not — and will not — share your personal information with any advertising company, data broker, or other gambling site.

5Cookies & Tracking Technologies

99fb app's website and app use cookies and similar technologies to enhance your experience and maintain platform security.

  • Essential Cookies: Required to keep your login session active and to perform security checks — the site cannot function without these.
  • Preference Cookies: To remember your language preference, theme, and other personal settings.
  • Analytics cookies: Used to identify which features are most used — helping improve the platform. These do not identify you personally.

Cookies can be disabled from your browser settings, though doing so may cause some features of the site to not work properly.

6Your Rights

As a 99fb app user, you have several rights over your own data. Contact support to exercise any of these rights.

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your account be closed and your personal data deleted.

Right to Restrict Processing

You can request that your information not be used for specific purposes.

Right to Data Portability

You can request a copy of your data in a downloadable format.

Right to Object

You can opt out of marketing messages or object to certain types of processing.

99fb app will respond to any rights request within 30 business days of receipt. In special circumstances, certain data may need to be retained for a defined period due to legal obligations.

7Protection of Minors' Data

99fb app strictly enforces an 18+ policy. Collecting or processing data from minors is prohibited on this platform.

  • Date of birth is verified at registration. Accounts cannot be created for anyone under 18 years of age.
  • If it is later discovered that a minor has been using an account, that account will be closed and all collected data will be deleted.
  • If a parent suspects their child is using the platform, contacting support@99fbapp.net will prompt swift action.

8How Long Your Data Is Stored

99fb app does not retain your data indefinitely. Each category of data has a defined retention period.

  • Account information: For the duration of the active account and up to 5 years after closure (as required by legal obligations).
  • Transaction records: Up to 7 years, as required by financial regulatory law.
  • Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies remain for 30–365 days.
  • Support Contact: Retained for up to 2 years after the issue is resolved.
  • Marketing Consent: Deleted immediately upon withdrawal of consent.
After Account Closure: If you request account deletion, all personal data that is not legally required to be retained will be deleted within 30 days.

9Contact & Complaints

For any privacy-related questions or complaints, please contact the 99fb app Data Protection Team.

  • Email: support@99fbapp.net — Write "Privacy Complaint" in the subject line.
  • Live Chat: Chat in Bengali directly from within the platform.
  • Response Time: General queries are answered within 24 hours; complex matters are handled within 7 business days.

If you are not satisfied with our decision, you have the right to appeal to the relevant licensing authority.

Why 99fb app Takes Privacy Seriously

Sharing your information online does not have to be a risk — not when the platform is trustworthy. 99fb app When a user trusts us with their name, mobile number, or payment details, a relationship of trust is formed. Breaching that trust causes harm — not just to the business, but to real people's lives.

Awareness around data privacy on online platforms in Bangladesh is growing. People now want to know where their mobile number goes, why an app is requesting location access, and how safe their bank transfer details really are. 99fb app We respect these questions and are ready to answer them honestly.

This Privacy Policy is reviewed at least once a year. If there are changes in technology or applicable law, the policy is updated and users are notified. Your data belongs to you — 99fb app Its sole responsibility is to keep that data secure.

FAQ

Frequently Asked Questions

Placing a bet on cricket at 99fb app is straightforward. Log in and go to the "Bet" section — open the cricket category to see a full list of ongoing and upcoming matches. Click on any match to view all available markets, such as Match Winner, Toss Winner, Total Runs Over/Under, Top Run Scorer, and more. Click on the market you want to bet on, and it will be added to your bet slip along with the odds. Enter your stake — minimum ৳100 — review your potential payout, and hit "Confirm Bet". For in-play betting on live matches, keep in mind that odds change every second, so the odds shown on the confirmation screen are final. In T20 matches, you can also find markets for total runs in the first over or ball-by-ball betting — these deliver quick results.

There are several ways to get help on 99fb app. The fastest option is Live Chat — a chat button is available at the bottom of any page on the app or website, and clicking it connects you with an agent who can assist you in Bengali. On average, an agent responds within 2 minutes. For more detailed issues, you can send an email to support@99fbapp.net in Bengali and expect a reply within 24 hours. Answers to common questions can be found on the FAQ page, which covers payments, bonuses, accounts, and more. Support is available 24/7, seven days a week — whether it's the middle of the night, early morning, a holiday, or a regular workday, help is always there.
Responsible Gaming — Our Commitment

Your mental well-being matters to us just as much as your data privacy. Betting is meant to be fun — set a daily budget and play responsibly.

Read the Responsible Gaming Guidelines
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